Support & Help

Get help with Batchly and learn how to make the most of your batch image processing experience.

Frequently Asked Questions

How do I select multiple images for batch processing?
Use the image picker in Batchly to select multiple photos from your photo library. Simply tap on multiple images to select them for batch processing.
Can I save my editing workflows for future use?
Yes! Batchly allows you to save sequences of operations as reusable workflows. After creating a workflow, you can apply it to new image batches with just a few taps.
What image formats does Batchly support?
Batchly supports JPEG, PNG, HEIC, and TIFF formats. You can convert between these formats and adjust quality settings during export.
How do I export processed images?
After processing your images, you can export them to your photo library or Files app. Batchly also supports custom naming conventions for organized file management.
Can I preview changes before applying them to all images?
Absolutely! Batchly provides live previews of your operations so you can see exactly how your images will look before processing the entire batch.
What iOS version is required?
Batchly requires iOS 18.2 or later for optimal performance and access to the latest image processing features.

Troubleshooting

App crashes or freezes during processing
  1. Ensure you have sufficient storage space on your device
  2. Close other apps to free up memory
  3. Try processing fewer images at once
  4. Restart the app and try again
  5. Update to the latest version of iOS and Batchly
Images not appearing in the picker
  1. Check that you've granted photo library access permissions
  2. Go to Settings > Privacy & Security > Photos > Batchly and ensure access is enabled
  3. Restart the app after changing permissions
Export failed or images not saving
  1. Check available storage space
  2. Verify photo library write permissions
  3. Try exporting to Files app instead
  4. Reduce export quality if images are very large

Get in Touch

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Send us your questions, feedback, or bug reports via email.

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Report a Bug

Found a bug? Help us improve Batchly by reporting issues.

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Feature Requests

Have an idea for a new feature? We'd love to hear from you!

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Tips & Best Practices

Optimize performance for large batches
For best performance when processing many images, consider processing in smaller batches of 20-50 images. This ensures smooth operation and prevents memory issues.
Organize your workflows
Give your saved workflows descriptive names like "Social Media Square" or "Print Ready" to easily identify them for future use.
Backup important images
Always keep backups of your original images before batch processing, especially when applying destructive edits like cropping or format conversion.